Responsible Play Policy
Updated: April 2025
Our Commitment
- Lotteries are a form of entertainment, not income
- Access for minors and at-risk individuals is restricted
- Players are provided tools to manage behavior
Age Requirement
- Only users 18+ may register
- Age verification is mandatory
Risk Awareness
- Lotteries involve real financial risk
- Set personal limits and stick to them
- Use platform tools to monitor play
Player Support Tools
- Deposit and spending limits
- Time-based reminders
- Self-exclusion options
- Option to permanently close your account
Signs of Harmful Play
- Gambling to escape stress or solve money problems
- Spending beyond your financial capacity
- Guilt, secrecy, or anxiety about lottery activity
- Neglecting daily responsibilities
Help Resources
- 24/7 Support Line: 1800 858 858
- www.gamblinghelponline.org.au
Our Role
- Monitor for indicators of risky behavior
- Provide timely support and interventions
- Enforce limits and exclusions when needed
Play Responsibly
- Enjoy the experience
- Maintain financial discipline
- Never chase losses
- Balance your gaming with everyday life